The Forge community is full of diverse members from different backgrounds with so many different career paths. We love hearing the stories from our members about how they ended up where they are today. Jay Barrett is the owner and operator of Fetch! Pet Care franchises in Washington DC and Birmingham. Let’s hear more about him and his business!
Tell us a little bit about yourself…
My name is Jay Barrett. My husband, Klint, and I have a 4 year old son named Mac. We live in Jasper, but commute into Birmingham every day.
What do you do – your elevator pitch?
My team and I own and operate Fetch! Pet Care franchises in Washington, DC and Birmingham metros. For the past 14 years we have provided dog walking and pet sitting for some of the areas best clients and pets. Currently we have over 140 employees between the two locations.
Photo from the Fetch! website
How did you get into this business? What lead you to start it or become a part of it?
I started out in Atlanta, GA as a Fetch! Pet Care client for my own dogs. I traveled full-time and there were many months my dogs saw our Fetch! sitter more than they saw me. During the financial crisis in 2008 we moved to back to Birmingham and I purchased my first Fetch! franchise. We quickly grew the team and client base to what is it today.
I can imagine that it can be difficult to juggle all of the demands of work and life. How do you do it?
Delegate. There was a time I felt like I had to do everything myself and I struggled with delegation to my team. Sometimes it’s still a struggle but it’s so important to any team. I also try to have fun and always put myself in my employee’s shoes.
What is the biggest lesson or takeaway you’ve gathered over the course of your career?
Focus. Entrepreneurs often focus on too many opportunities at one time. I know I did early in my career and once I was taught to focus my efforts on fewer items my company grew faster.
If you were to give advice to your younger self what would it be?
ABC. Always be closing. I would also tell him not to take everything so seriously and take his failures as opportunities.
Photo from the Fetch! website
What is something you wish more people knew about you and the industry you work in?
Pets are family and deserve the best care. Our team exists to provide that care every day.
What is your favorite part about your job?
I love the freedom of owning my own business and watching my team work together to do amazing things. I know that sounds hoity but it’s the truth.
Photo from Fetch! website
Why did you decide to join Forge?
Location, location, location. I needed something that was clean, convenient and easy. Forge is amazing and I am thankful to have it’s resources.
Are you interested in trying out Forge? We provide open workspaces, private offices and meeting rooms designed to foster the growth of your business while connecting you with our thriving community! Book your tour today.